- Be an overall in-charge for financial controls and implementing group strategic plan.
- Ensure adequate controls on company revenue, costs, assets and investments.
- Define accounting, investment, credit risk policies and develop accounting procedures to ensure full compliance with international financial reporting standards, CBB regulations and company’s Articles of Association.
- Develop three-year business plan and annual budget & interim forecasts.
- Elaborate accounting management involving receipts, payments, accruals, asset liability matching in accordance with IAS/IFRS and records maintenance for satisfactory audits.
- Card settlement administration, meeting Visa, MasterCard funding requirements daily, weekly, monthly controls on outflows-inflows, ensure smooth functioning of daily, weekly, monthly control parameters.
- Ensure compliance of investment back office management with policies, procedures and guidelines.
- Review reports including internal (management, cross-divisional), external (regulatory, Board).
- Present company’s financial results to the Board of Directors.
- Ensure adequate controls in accounting (ERP system) system and maintenance of back up procedures and safeguarding data.
- Liaise with correspondent banks, auditors, vendors and regulators etc.
- Evaluate vendor proposals to ensure “value for money” is received and compliance with authorisation guidelines.
- Provide support to Deputy Chief Executive Officer (DCEO) on compliance with corporate governance requirements
- Shareholder relationship management including director’s remuneration, shareholder dividend, board allowances, share assignment and other legal matters related thereto.
- Responsible for special projects and reports for the management, as required by the DCEO and/or the board or its committees.
- Half yearly and yearly audits, annual report write ups and finalsation and CBB inspections.
- Train and coach staff to perform to their fullest potential and maximise their learning abilities.
Accounts Officer
- Maintain and ensure accuracy of tenant’s data base system, in coordination with leasing/property manager.
- Review billing requests /VAT invoicing (rent, service charges & other reimbursements) request and cross check with leasing records (tenancy schedule & data base).
- Raise VAT invoices, debit and credit notes.
- Record revenues, receivables and approved invoices in the system (GL), as per accounting principles and guidelines, company’s SOPs and approved set of supporting documents (billing request). Maintain and ensure timely reconciliation of bank accounts, customers’ statements and other statements.
- Prepare and update budgets in the system and keep separate record of OPEX and CAPEX.
- Maintain record of security deposits, booking deposits and other deposits in the system.
- Ensure completeness of transactions with tenants.
- Make comparison of actual performance and spending with budgeted targets, reasoning of variances and updating forecasts.
- Allocate expenses to the right business unit and account.
- Arrange payments of approved invoices.
- Prepare other ad hoc reports, as required.
Manager Digital Services & CEX
- Support the company’s digital services in achieving its strategic and financial targets by managing the digital services‘ lifecycle from planning to implementation while meeting customers’ expectations.
- Design and optimise business UI/UX wireframes in line with designed journeys and corporate guidelines.
- Participate in digital demand management and quality assurance for all digital business channels.
- Oversee CEX KPIs and lead enhancement activity in line with corporate guidelines.
- Own all digital business channel sales initiatives from lead generation to sales order posting for website, portal, mobile app., USSD, social media, chatbot, email and SSM.
- Lead reporting and performance management for digital operations, including dashboard development.
- Report product performance and ensure that all products have fully compliant processes and procedures in place for the provision of billing and customer acceptance on digital channels.
- Establish and maintain a centralised communications gateway: A single gateway for all customer communications.
Account Manager – SME Sales
- Support the business team in achieving financial objectives.
- Operate autonomously in line with relevant policies, procedures, systems and frameworks.
- Increase the SME customer base by addressing current market demand.
- Align with wholesale and technology department to extend the complex portfolio to customers.
- Sell full range of products and services including complex solutions.
- Provide and maintain customer experience and relationship management.
- Retain and develop current business customer base.
- Identify and build key client relationships, new business opportunities either as add on/pull through sales or in partnership with the company sales.
- Be accountable for the financial performance of the contract in terms of revenue.
Account Manager – Corporate Sales
- Support the business team in achieving financial objectives.
- Maintain relationship with key customers and be responsible for their overall satisfaction.
- Operate autonomously in line with relevant policies, procedures, systems and frameworks.
- Increase corporate customer base, by addressing the current market demand.
- Align with wholesale and technology department to extend the complex portfolio to customers.
- Retain and develop current business customer base. Sell full range of products and services including complex solutions.
- Identify and build key client relationships, new business opportunities either as add on/pull through sales or in partnership with the company sales.
- Accountable for the financial performance of the contract in terms of revenue.
Executive Chef
- Plan, direct and supervise day to day activities related to meal production to ensure a high quality and presentation
- Direct and supervise activities of assigned personnel in the kitchen.
- Perform supervisory duties and exercise financial authority at the level established by management.
- Prepare production work flows and schedules and ensure all sub-sections are operating smoothly and efficiently while meeting production schedules.
- Monitor the quality of raw materials and food presentation in adherence to the company’s standards and specifications in liaison with the supply section.
- Ensure adequate stock of raw materials at all times in relation to any meal requirement changes.
- Identify menu components for consumption forecasts and assist in the forecasting of regular raw material requirements.
- Receive, analyse and distribute catering information and notify sub-sections of any production and presentation changes.
- Check and reconcile the daily production program and stores requisitions with daily meal sales.
- Review cost effectiveness and food cost of the kitchen operation and recommend improved production methods and alternative raw material.
- Assist in the preparation of training for kitchen – and other food handling – staff and conduct induction and familiarisation programs for new staff.
- Monitor staff’s hygiene and cleanliness and maintain all areas to health code standards
- Research and develop new menus.
- Monitor adherence to safety rules, hygiene regulations, ISO 22:000 & HACCP compliance.
Finance Manager
- Implement and oversee the company’s financial and accounting systems, processes, tools and internal control systems across all countries.
- Handle audit process and proper filing of tax returns for all countries.
- Develop tools and systems to provide critical financial and operational information to the CEO/investors which can easily provide actionable recommendations.
- Regularly analyse the organisational performance against both the annual budget and company’s long-term strategy for growth.
- Drive the company’s financial planning by preparing reliable current and forecasting reports.
- Decide on investment strategies and business plan that will establish yearly corporate objectives while taking into account cash, liquidity risks and optimising the company’s capital structure.
- Perform risk management by analysing the organisation’s liabilities and investments and serve as final point of escalation for accounts receivable/accounts payable issues.
- Manage vendor relationships and represent the company to financial partners, including financial institutions, investors, outside executives, auditors, etc.
- Ensure legal and regulatory compliance regarding all financial functions.
Salesforce Developer
- Design and develop solutions on Salesforce based on current and future system architecture.
- Identify complex system and 3rd party integration issues and create solutions to solve them.
- Design, create and monitor the integration of Salesforce with Oracle and other third-party applications and tools.
- Work with Process Builder, workflows, Salesforce Security, validation rules, APEX, Visualforce, API and other programmatic solutions on the Salesforce platform.
Head of Marketing & Communications
- Oversee and direct the group’s Marketing & Communications department and ensure all activities, goals and achievements are in alignment with the overall organisational strategy.
- Provide leadership to meet strategic goals, in alignment with the corporate strategy.
- Guide the department on the marketing strategy formulation, marketing and branding campaigns and alignment of the corporate image to the vision of the organisation.
- Lead the department to attain administrative and operational excellence.
- Engage in the strategic analysis and consequent improvement of various policies, procedures and ethics that govern the day-to-day operations of the departments.
Corporate Executive for the Managing Director’s Office
- Facilitate allocation of work between the CEO and MD’s office.
- Review mail and correspondence of the MD’s office and deal with or send to concerned persons on executive matters that do not need to be dealt with by the MD.
- Review, with the MD’s secretary on a daily basis, requests for meetings with MD and prioritise or pass to other executives.
- Research/analyse issues and provide briefings to the MD, as required.
- Take minutes of meetings, as required.
- Draft communications on behalf of the MD, when required.
- Communicate with company’s executives and others on behalf of the MD, as required.